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Shipping Policy

Thank you for shopping with MoonDoArt. This Shipping Policy outlines our shipping and delivery procedures to provide you with a clear understanding of how we handle orders.

We offer shipping to customers within the United States and Puerto Rico. If you're unsure whether we can deliver to your location, please contact our customer support team for assistance.

Orders are typically processed within 1-15 business days upon receipt of payment. This processing time includes order verification, quality checks, and packaging.
We offer the following shipping methods: 
Standard Shipping: Our standard shipping option delivers your order within 3-5 business days within the United States depending on your location. Please Keep in mind that delays could Occur!
Shipping costs are calculated based on the total weight of the products in your order. The total shipping cost will be displayed during the checkout process before you complete your payment.
Upon shipping your order, we will provide you with a tracking number via email or through the website. You can use this tracking number to monitor the progress of your shipment. Except for sticker only orders as they are shipped in envelopes. If you have any questions or concerns about tracking your order, please contact our customer support team.
Currently, we only can provide shipping services within the United States and Puerto Rico. We are continuously exploring opportunities to expand our international shipping options, and your interest in our products is greatly appreciated. We apologize for any inconvenience this may cause. 
While we make every effort to ensure timely deliveries, certain factors, such as weather conditions or other unforeseen events, may lead to delivery delays. We appreciate your patience and understanding during such circumstances.
If you need to change the shipping address for an order that you've placed, please notify us as soon as possible. We will do our best to accommodate the change; however, if your order has already been shipped, we cannot guarantee the modification.
If you experience any issues with the delivery of your order or have questions about our shipping policies, please don't hesitate to contact our customer support team here.
We are here to assist you and address any concerns.
If you have any questions or concerns about our Shipping Policy, please feel free to reach out to our customer support team here.